Privacy Policy

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a booking with us.

1. Information We Collect

When you make a booking or interact with our website, we may collect the following information:

Personal Information: Name, phone number, email address, number of guests, preferences.
Payment Information: Card or UPI details (processed securely via third-party payment gateways).
Device Information: IP address, browser type, device type (collected for analytics and security purposes).
Communication Data: Any messages or inquiries you send us via email, forms, or chat.

2. How We Use Your Information

We use the information you provide for:

Processing bookings and payments
Sending booking confirmations and trip details
Customer support and communication
Improving our services and website experience
Ensuring the safety and management of the campsite

We do not sell or rent your personal information to any third party.

3. Payment Security

All online payments are processed through secure third-party payment gateways that are PCI-DSS compliant.
We do not store your full card or UPI details on our servers.

4. Data Storage

Your information is stored securely and accessed only by authorized personnel for booking and communication purposes.
We retain your data only for as long as necessary to fulfill the purpose for which it was collected or as required by law.

5. Cookies & Tracking

We may use basic cookies to:

Enhance your browsing experience
Remember booking form data
Analyze website traffic (via tools like Google Analytics)

You can control or disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to external websites (e.g., payment gateways, map services). We are not responsible for the privacy practices of those third-party sites.

7. Your Rights

You can request to:

Ask for your data to be deleted (where applicable)

To request this, contact us at [email protected].

8. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the last updated date.